Refund Policy

Last updated: September 29, 2026

14-day refund

If you're not happy with a purchase, you can request a full refund within 14 days of the payment date. No questions asked.

How to request a refund

• Email [email protected] with the email address you paid with and your order number (from your Paddle receipt), or
• Contact Paddle directly through the link in your receipt email or at paddle.net.

Refunds are issued by Paddle.com, our Merchant of Record, to the original payment method. Depending on your bank, it can take 5–10 business days for the money to show up.

What happens to your listing

The refunded amount is removed from your listing's totals on every board, so its rank drops accordingly. If a refund brings the total to $0, the listing is taken off the board.

After 14 days

Requests made more than 14 days after payment are not eligible, except where a refund is required by law or the charge was a technical error (for example, a duplicate charge).

See also our Terms of Service and Pricing.